MSC Cruises

Photo Host/Hostess

Referenz:
JB00501
Datum:
23. November 2024
Arbeitgeber:
MSC Cruises
Kategorie:
Gästeservice/Rezeption Jobs
Gehalt:
Nicht angegeben

JOB PURPOSE

Following all relevant company policies and procedures, the Photo Host/Hostess promotes photo products in order to supports and increase sales of the Photo Department. She/he provides a superior customer service by creating a courteous and effective business rapport with guests.

KEY RESPONSIBILITIES

  • Welcomes customers by greeting them, offering them assistance and directing them to the photo racks;
  • Advises customers by providing information on active offers and promotions;
  • Processes payments through the RPOS system;
  • Keeps the Manager constantly informed on the sales trends tracked at the counter, to adjust the marketing and sales techniques accordingly in sight of revenue optimization;
  • Takes care of the Photo Gallery, ensuring a proper setup according to the Company's standards of tidiness, cleanliness, and merchandising;
  • Organizes and controls lockers;
  • Assists the Photo team in setting up the studios in the various onboard locations;
  • Helps the team in loading the merchandise and performing inventory counts when required;
  • Ensures that excellent customer service is delivered by the team through continuous training;
  • Organizes quality meetings with the Photo Managers aimed at improving sales processes;
  • Ensures revenue improvement.

JOB REQUIREMENTS

  • Excellent English with a fluent level in at least 3 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other other language is considered a plus;
  • High School Diploma (Professional certificates preferred but not essential);
  • 2 years minimum experience as a professional seller (previous experience on cruiselines is a plus);
  • Basic photographic knowledge (Photoshop and other professional photo editing softwares) is a plus;
  • Ability to work and deliver under pressure in a fast-paced environment;
  • Excellent communication and interpersonal skills;
  • Strong orientation to revenue and target-oriented approach;
  • Ability to work in a team, unsupervised or with little supervision;
  • Strong organizational and problem-solving skills;
  • Flexibility and proactivity.

VISA REQUIREMENTS

Visa/Working permits may be required depending on ship itineraries.

Erforderliche Sprachkenntnisse

Gute Englischkenntnisse werden voraussgesetzt.

MSC Cruises

www.careers.msccruises.com

JOIN US AND SEE HOW MUCH YOU CAN GROW!

MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 21 modern and most environmentally advanced ships!

With our constant expansion, our fleet will grow in capacity with the arrival of eight new ships in three different classes by 2027.

One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members.

In 2022 we also inaugurated the MSC Seascape which features new immersive high-tech entertainment with innovative technology that provides guests with endless leisure options.

From 2023 MSC Cruises will enter the Luxury segment by launching its first of four Explora Journeys ships. The ships will be equipped with the best and latest environmental technology and bestowed with a highly-innovative design.

Career Opportunities

With four new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises.

This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea.

We need motivated and ambitious crew members who work with passion and understand the value of a smile.


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