Assistant Purser, 2nd Purser(PAX), Crew Purser - Oceania & Regent Seven Seas Cruises

• Assume personal responsibility for safety and company impact upon the environment.
• Ensure smooth Clearance for all crew in accordance with advised Port requirements and company policies;
• Ensure accurate financial reporting of crew accounting, maintenance of crew systems and payroll compliance in accordance with company policies;
• Pro-active approach to problem solving;
• Demonstrates a genuine concern for crew's wellbeing at all times;
• Pro- active approach to problem solving;
• Treats crew members as the internal customer
• Ultimately Responsible for all operations within the Crew Office.
• Supervise, train and guide Second Purser Crew and Crew Administrator.
• Audit Crew Administrator and Second Purser Crew floats.
• Responsible for ships clearance for all crew related matters.
• Arrange visas with port agents for crew sign offs.
• Attend ship's clearance taking care of all crew related issues with agents and authorities.
• Arrange transportation and hotel for sign off crew members with port agent.
• Preparation of Crew Port Cost Summary for Chief Purser.
• Crew departure tasks with exception of sending / distribution of crew manifests & movement.
• Sign on crew members.
• Import ICS crew sign ons in to Fidelio using import module.
• Ensure all Sign on procedures are completed correctly after sign on.
• Sign Crew Off.
• Ensure all Sign off procedures are completed correctly after sign off.
• Schedule and lead the sign off briefing.
• Escort crew through the terminal in US ports.
• Assist crew with payroll queries during crew office hours.
• Process all FOB requests, ensuring correct criteria etc.
• Authorize passports to crew with Department head's authority.
• Review weekly Ops list for Shore side HR– research reasons for under / over
• budget with department heads and report to GM / shore side.
• Send Ops list to shore side.
• Vacation schedule– send out, collate comments, requests etc. and communicate with shore side HR.
• Crew Cabin Assignments.
• Participate in crew cabin inspection.
• OCI Uniform requisitions for replacement uniforms and ensure all parameters are met etc.
• Weekly audit of MXP data entry.
• Weekly audit of Fidelio entry.
• Attend Ships Hotel Operational Meetings.
• Crew Welfare Treasurer.

Finance

•  Ultimately responsible for the Entire Payroll process
• Activate crew payroll contracts in MXP.
• Maintain hard copies of crew contracts.
• Review expense Reports prepared by Second Purser Crew prior to requesting
• Chief Purser signature.
• Verify US taxes have been deducted for all US residents on payroll by comparing to MXP tax report for those with SS #s.
• Make any position changes in MXP for OCI Crew on payroll.
• Pay sign off crew and close payroll contracts.
• Double check Crew sign off dates to payroll ending dates and ensure the sign off pay calculation is correct.
• All bank wire paperwork.
• All bank Account information in MXP.
• All bank wires– set up, approval and balancing mid and eom reports in MXP.
• All Administration in Travel Ex website for mid month wires.
• Run & Balance all Mid and EOM reports.
• Check the balance of Payroll Journal Entry to Additions & Deductions Sheet.
• Double check the 12 months contract paid onboard in the current month.
• Check the active employees report in MXP to the crosstab and crew lists.
• Balance cash advance to actual cash after sign offs, Mid and EOM cash advances.
• Fidelio onboard account charges deduct from Fidelio and balanced to MXP.
• Prepare EOM payroll package and obtain Chief Purser signature.
• Ensure all payroll packages are retained / destroyed in accordance with the retention policy
• Administer Crew time and attendance system.
• Sell foreign currency to crew.
• Take Crew cash payments during opening hours.
• Provide US $ change to crew during crew office hours

Training and Development

• Facilitates the training of new Crew Pursers;
• Train and support Second Purser Crew and Crew Administrator
• Trains, coaches and leads crew to consistently superior levels of performance;
• Creates and maintains a positive work environment;
• Models excellent leadership behavior;
• Fosters teamwork within all departments onboard;
• Promotes, participates in and actively suggests enhancements of the Signature Service program.
• Education and Experience
• MS Office Suite
• Fidelio Cruise including (but not limited to) modules:
• Cruise Management, Payroll, Data Import, US Customs APIS, Quick Check In.
• Micros Fidelio Point of Sale, MXP
• Understanding of the highest level of service;
• Excellent administrative skills;
• Strong leadership skills and practice ‘leadership by example;
• Outgoing personality, open minded and flexible;
• Ability to work in an international environment;
• Ability to perform well under pressure;
• Excellent appearance and excellent social skills;Well organized;
• Crew Administrator
• Reports to Chief Purser