Retail Manager: Cruises Retail

PEOPLCONQUEST RH a HR recruitment company is looking for one of our clients that work in several cruise lines:

Retail Manager Talent Profile

Qualifications: Education & Experience

• Minimum 3- 5 years of management experience in retail or hospitality; luxury guest experience is of interest. Demonstrated track record for driving sales in a multi-story/multi-branded retail environment.
• Proven track record of driving sales performance through business development activities including events, networking, and clienteling.
• Strength in driving fine jewelry business.
• Experience with identifying, understanding, and catering to a multi-national guest profile in a retail environment Proven track record of developing and inspiring talent at all levels.
• Minimum of high school diploma, associate degree or beyond is preferred; studies in retail or hospitality is a plus

Knowledge, Skills & Abilities

• Respects and understands others and displays multi-cultural awareness.
• Proactively builds and manages guest, management and team relationships.
• Flexible mindset, able to adapt and thrive in a dynamic and high paced ship culture. Influences others to embrace change and aligns teams to the vision.
• Able to anticipate and solve problems, act decisively, and persist in the face of obstacles. Able to assess people and has a proven record of talent development.
• Strong interpersonal and communication skills.
• Possess integrity and professional business standards.
• Proficient knowledge of MS Excel, Word and Power Point.

Success Measures

• Responsible for achieving sales targets.
• Responsible for achieving fine jewelry targets (sales and penetration).
• Defined talent succession plan rolling 12 months.
• Effective and efficient execution.
• Responsible for leading the our client way- improves NPS- delighted guest (depending on CL/TBD).
• Key Competencies
• Conflict Management
• Sizing Up People
• Composure
• Motivating and Influencing Others Decision Quality
• Managing & Measuring Work

Non-Negociables

• Model Characteristics
• Determined
• Decisive
• Thorough Inspirational Resilient
• Dynamic
• Courageous
• Others First Mentality
• Must be at least 21 years old.
• Able to travel and live/work on a ship. Able to work 6 month contracts. Able to work 7 days a week, up to 77 hours. Possess a valid passport and when possible a seaman book copy.
• Able to stand for long periods of time.
• Able to physically participate and effectively contribute in cruise line’s boat safety and emergency life-saving drills as required.
• Able to lift, pull, and push boxes of merchandise and fixtures throughout the store and lockers up to 55 lbs. using the appropriate safety equipment as required.
• Proficient English reading, writing and speaking skills.

Send us your resume with ref RM_CRUISES for our email versteckt - bitte einloggen