Assistant Hotel Manager (m|f|x)

We are A-ROSA!

A-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800 employees and a fleet of fifteen premium-vessels, we offer our guests a comfortable alternative to the classic city trip.

At A-ROSA, we work WITH PASSION because for us, our job is more than just a profession. We treat everyone WITH RESPECT, as everyone deserves appreciation. We act WITH DEPENDABILITY because colleagues and guests can rely on us. We commit WITH A RESPONSIBLE ATTITUDE to ensure that the world remains beautiful in the future. We approach our work WITH IDEAS, as all of us have creative contributions that drive us forward.

Your Tasks

• Acting as the deputy for the Hotel Manager during absences and supporting in administrative and operational tasks.
• Serving as the host on board and during events.
• Controlling and optimizing service processes in all hotel areas.
• Ensuring smooth onboard operations and overseeing F&B orders, as well as the delivery and inventory of non-food items.
• Identifying and nurturing talent within the team and supporting their development into leadership roles.
• Contributing to revenue and cost control and working on the optimization of onboard revenues.

Your Benefits

• The most beautiful destinations in Europe with "Overnights"
• Time to explore destinations with free days on board
• International working environment
• Swiss employment contract
• Health, accident, and pension insurance
• Outside cabin with natural light
• No costs for uniform or visa
• Discounted travel for employees and relatives
• Various training and development opportunities
• Attractive career advancement opportunities
• Organization of travel to and from the ship

Your Profile

• Successfully completed vocational training in the hotel industry and proven leadership experience.
• At least two years of professional experience in a comparable position or as a departmental manager.
• Knowledge of Fidelio Cruise and Microsoft Office is desirable.
• Very good language skills in German and English.
• Experience on river or ocean-going ships is an advantage.
• Strong leadership qualities and teamwork skills.
• Excellent organizational skills and attention to detail.
• Strong communication skills and customer orientation.
• Proactive problem-solving skills and decisiveness.