Front Office Agent (Season 2025)

Maris Recruitment is seeking Front Office Agent to join River Ship and Barge companies operating in France and Germany.

The season begins in February and runs through the end of November 2025.

Additionally, our agency offers job opportunities in hotels, restaurants, and resorts across various European countries for the 2024/2025 season.

Your tasks:

** Handling passenger inquiries, concerns, and complaints in a friendly and professional manner.
** Managing the reception as a high-quality information point for all passengers.
** Supporting housekeeping and ensuring accurate billing between the guest, the shipping company, and the onboard cash register.
** Preparing all formalities for arrivals and departures (PAX/Crew).
** Recording, forwarding, and processing repair orders.
** Creating handouts and letters to ensure a smooth flow of information for passengers and crew members.
** Operating the fire alarm center and the emergency call center.
** Settling accounts with service staff, making corrective bookings, and creating the daily closing.
** Monitoring nighttime security through patrols.
** Responsibility for the own reception cash register and billing all passenger accounts.

Your Benefits:

** The most beautiful destinations in Europe with "Overnights"
** Time to explore destinations with free days on board
** International working environment
** Swiss employment contract
** Health, accident, and pension insurance
** Outside cabin with natural light
** Discounted travel for employees and relatives
** Various training and development opportunities
** Attractive career advancement opportunities
** Organization of travel to and from the vessel

Your Profile:

** Excellent language skills in German and English, both spoken and written.
** Positive attitude, excellent communication skills, and team spirit.
** Knowledge of Fidelio and Micros/Simphony is desired.
** PC skills including Microsoft Office software (Word, Excel).
** Friendly and professional demeanor towards guests.