Guest Service Officer for Royal Caribbean International

• Job ID: 7190
• Rank: Purser
• Employment Type: Contract
• Joining Date: Sep 1, 2025
• Type of Vessel: Passenger Ship
• Engine Details: Wartsila 12V46
• DWT / GRT: .

We are looking for Guest Services Officer.

The Guest Services Officer will be responsible for ‘Delivering the Wow’ while demonstrating exemplary problem resolution skills to our guests at all times. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication and organizational skills and effective decision-making abilities. Maintaining a high level of professional appearance and demeanour at all times. Enhances department and company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.

 Hiring Requirements:

·Minimum one-year experience in a customer contact position within the hotel field or related industry.

·Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.

·Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively.

·Ability to communicate tactfully with guests, department heads and shipboard

Contracts are generally around 6 months onboard, with a 2 month (unpaid) vacation, with opportunities to return for further contracts.

Your accommodation and meals will be provided free of charge.

This is your chance to see new countries, meet and work with an international team and develop your career.